Data Deletion Instructions
KalaDrop respects your privacy and provides a transparent way to request the complete deletion of your account and associated data. Whether you use the KalaDrop mobile application or connected third-party integrations (Meta, TikTok), you can manage or delete your data using the methods below.
Full Account & Data Deletion Request
To permanently delete your KalaDrop mobile app account and wipe all server records, send an email to contact@kaladrop.com from the email address associated with your account.
Please use the subject line: "Account Deletion Request". Our team will process your request and permanently erase your account data within 48 hours.
Revoke Connected Social Platforms
Meta (Facebook & Instagram)
- Go to your Facebook account’s Settings & Privacy menu.
- Click on Settings -> Apps and Websites.
- Find KalaDrop and click Remove.
TikTok
- Open your TikTok app and go to your Profile.
- Tap the menu icon (top right) and select Settings and Privacy.
- Tap Security -> Manage App Permissions.
- Select KalaDrop and tap Remove Access.
Data Summary & Retention Details
Data Permanently Deleted:
- User Profile (Email, Name, User IDs)
- AI Generated Carousels, Images, and Video Drafts
- Connected Social Media Access Tokens
- Unused Credit Balances
Data Retained (If Applicable):
Financial and transactional records related to in-app purchases or subscriptions are retained securely as required by applicable tax laws and financial regulations.